Two men stand in front of a large white semi-truck with a chrome grille and dual exhaust pipes, parked outdoors with a hill and trees in the background.

OUR STORY

We run on respect

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AUSTRALIA’S FAMILY-OWNED, TEMPERATURE-CONTROLLED
NATIONAL LINEHAUL SPECIALIST.

A reliable cold chain network with company-owned depots countrywide.

A man seated at a glass table working on a laptop, with a notepad, water bottle, and wireless earbuds, indoors with a potted plant and red curtain in the background.

OUR HUMBLE BEGINNINGS

When Damian Moore and Alex Parkinson started New Tech Refrigerated Logistics in 2021 they were disillusioned with the cold chain linehaul industry. Prices to customers were high, service and reliability were low, and aged-out fleets and outsourcing to subbies were on the rise. So they decided to do things differently.

Planning began in Damian’s dining room on the NSW Central Coast. While Alex created the custom code that would inform New Tech’s innovative compliance-first system, Damian was a one-man operations whirlwind. Together, they built a stable business that continues to thrive.


The secret? It all runs on respect. Respect for our industry, our assets, our customers, our environment, our people and ourselves. New Tech was built with a service-first attitude, company-owned assets, real infrastructure, rigorous compliance systems and no shortcuts.

OUR IMPACT

Award-winning sustainability

New Tech Refrigerated Logistics is the proud recipient of the Australian Refrigeration Council's 2026 Environmental Stewardship Excellence Award. Other systems, investments and initiatives include:

01

Our PBS certification permits us to carry up to 35% more freight per vehicle. Trailers have double-loading bars so pallets <1.2m can be double-stacked (pending weight).

02

Automated fuel and energy monitoring allows us to offset and optimise usage, while our Road Train Initiative offers customers annual CO2 savings of up to 830mt.

03

An ongoing partnership with EcoVadis evaluates our ESG performance, providing actionable strategies to help us continuously monitor and improve sustainability.

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A refrigerated logistics truck parked outside with mountainous terrain in the background. The truck has the words 'NEW TECH REFRIGERATED LOGISTICS' on its side and appears to be part of a fleet, with blue wheels and a Mercedes-Benz logo visible.

OUR LEADERS

  • A young man with short hair, a mustache, and a beard, smiling at the camera, wearing a navy blue shirt with white stripes on the shoulders, standing against a plain white background.

    Damian Moore

    Managing Director

    Damian’s always been the type to get things done. While he’s no longer doing New Tech’s regular linehaul runs, he’s still the driving force behind our stellar customer service.

  • Portrait of a man with red hair and beard, wearing a navy blue polo shirt with white stripe details.

    Alex Parkinson

    Director

    Alex holds a masters in applied maths, specialising in linear programming. For 10+ years, he built complex software for cold chain 3PLs. Now, he’s leading New Tech’s systems revolution.

  • A professional woman with shoulder-length brown hair, wearing a navy blazer, white top, gold jewelry, and hoop earrings, smiling at the camera.

    Kelly McCormack

    Head of People & Compliance

    Kelly’s CV is a who’s who of transport and industry: Metroll, Fielders, then into the C-suite at Scott’s. Today, she’s New Tech’s champion of compliance, staff safety and overall wellbeing.

  • A woman with long dark hair, glasses, and a bright smile, wearing a light gray blazer over an orange sweater.

    Thuy Le

    National Finance Manager

    Thuy has led top financial firms in Singapore, Vietnam and Australia. Her biggest strength is balancing quality and cost, so New Tech’s customers get superior service at great value.

  • A smiling elderly man with white hair in a suit and tie, standing against a neutral background.

    Doug Sutton

    General Manager – Commercial

    With 40+ years in transport, Doug’s a genuine logistics legend. When he’s not winning work or overseeing all our ops, you’ll find him mentoring new hires like the leader he is.

OUR ETHOS

“The only way to guarantee great service is to own what delivers it.”

Damian Moore, Managing Director

 

FAQ

  • New Tech Refrigerated Logistics is an Australian refrigerated transport company specialising in end-to-end cold chain freight. Services include express interstate linehaul, cross dock, chilled and frozen warehousing, and local first- and last-mile pickup and delivery. The business operates company-owned fleet and depots and serves customers Australia-wide.

  • New Tech runs a national refrigerated freight network covering every mainland capital and key regional hubs including Perth, Darwin, Cairns, Rockhampton, Brisbane, Casino, Coffs Harbour, Sydney, Wagga Wagga, Shepparton, Melbourne, Adelaide and Hobart. Company-owned depots operate in NSW, VIC and QLD, with linehaul services connecting the rest of the country.

  • New Tech handles both chilled and frozen freight across the full cold chain range, with over 2,000 pallets of chilled and frozen storage capacity. All trailers and fridge motors have remote temperature monitoring, ensuring cold chain integrity from collection through to delivery.

  • No. New Tech operates a company-owned fleet with directly employed drivers, warehouse and dock staff. This means direct accountability, consistent service quality, and no outsourcing of refrigerated freight to third-party operators. It's a core part of how the business was set up in 2021.

  • New Tech operates a modern fleet with an average vehicle age of 2.5 years, delivering approximately 10,000 pallet spaces per week and covering around 250,000 kilometres per week. Trailers hold up to 92 pallet spaces per road train run, and PBS certification permits up to 35% more freight per vehicle than standard configurations.

  • New Tech maintains rigorous compliance through automated real-time fatigue, maintenance and mass management systems, 24-hour driver monitoring, GPS tracking, and geo-fenced rest and delivery points. The business is regularly audited by third parties for Chain of Responsibility (CoR) obligations, and holds accredited food safety credentials.

  • New Tech was founded in 2021 by Damian Moore (Managing Director) and Alex Parkinson. The company started on the NSW Central Coast, built to address high prices, poor reliability and aged-out fleets in the cold chain linehaul industry.

  • Customers access a self-serve online booking portal, live GPS location data, remote temperature monitoring, and digital proof of delivery (POD) captured at point of transaction. Automated third-party monitoring covers carbon emissions and sustainability reporting.

  • New Tech reports 99.5% on-time delivery and a 99% accuracy rate, backed by 24/7 tracking and customer support seven days a week. The business operates on a service-first, compliance-first model with no shortcuts.

  • New Tech received the Australian Refrigeration Council's 2026 Environmental Stewardship Excellence Award. Its Road Train Initiative offers customers annual CO2 savings of up to 830 metric tonnes, PBS-certified vehicles carry up to 35% more freight per trip, and an ongoing EcoVadis partnership provides ESG performance monitoring and improvement strategies.

The perishable goods professionals

We specialise in refrigerated FMCG – dairy, meat, seafood, fresh produce, beverage, confectionery and liquor – with the accreditation and expertise to reliably deliver.

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